Privacy Statement – Inkpots Creative Ltd

Updated August 2025

This privacy statement explains how we collect, store and use your personal data. We take your privacy seriously and will always treat your personal information with respect.

1. Who We Are

Inkpots Creative Ltd is a UK-based creative business supporting writers through products, workshops, and events. We are the data controller for the personal information we collect. Any queries should be directed to hello@inkpots.co.uk

2. Subscribers & Contacts

If you sign up for our newsletter, attend an event, buy a product, or contact us directly:

  • We will never sell or share your data with anyone.
  • We will take all reasonable steps to keep it secure.
  • You will receive the updates you signed up for (e.g. newsletters, event information, product news).
  • We will never send excessive or irrelevant emails – no noisy overload, just the good stuff.

3. The Information We Hold

We may collect and store:

  • Names, email addresses, and any self-identified descriptors (e.g. “writer”, “parent”) you provide when signing up to our mailing list.
  • Contact details provided when purchasing a product or booking an event.
  • Any other information you choose to share when contacting us directly.

This information may be stored in:

  • Our email marketing platform (MailerLite).
  • Secure, password-protected files (e.g. spreadsheets on Dropbox).

4. Your Rights

You have the right to:

  • Request a copy of the data we hold about you.
  • Ask us to correct or update your data.
  • Withdraw consent and ask us to delete your data at any time.
  • We aim to respond to all requests within 24 hours.

5. Lawful Basis for Processing Data

We only process your data when:

  • You have given consent (i.e. signing up for our newsletter).
  • It is necessary for delivering products or services you have purchased.
  • We are legally required to do so.

6. Children

While we create resources for writers of all ages, we do not knowingly collect personal data from children without parental consent. If a child contacts us, we will respond but will not retain their details.

7. Cookies & Website Tracking

Our website uses cookies to improve your experience and understand how visitors use the site to:

  • Make the website work properly (essential cookies).
  • Remember your preferences.
  • Understand how visitors use the site, so we can improve it (analytics cookies).

Some cookies are essential for the site to function and cannot be switched off in our systems. Others, such as analytics or marketing cookies are optional.

When you first visit our site, you may see a cookie consent banner. This allows you to choose whether to accept or reject non-essential cookies. You can also adjust your browser settings to block cookies, or alert you when a cookie is being sent.

If you block or reject some cookies, certain parts of the site may not function as intended.

8. Data Security & Breaches

We use strong passwords and secure platforms (MailerLite, Google, Dropbox) to protect your data. In the unlikely event of a breach, we will follow ICO guidelines and inform you where necessary.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in how we collect, store, and use your personal data.

9. International Data Transfers

We are based in the UK, our lead data protection supervisory authority is the UK Information Commissioner’s Office (ICO).

10. Complaints

If you are unhappy with how we handle your data, please contact us first so we can resolve it. You also have the right to complain directly to the ICO: www.ico.org.uk